{"id":9731,"date":"2021-09-23T15:56:12","date_gmt":"2021-09-23T06:56:12","guid":{"rendered":"https:\/\/neonmetin.info\/buletin\/?p=9731"},"modified":"2021-09-23T15:56:15","modified_gmt":"2021-09-23T06:56:15","slug":"tane-operador-telekomunikasaun-tenke-garante-konsumidor-nia-direitu-ho-justu","status":"publish","type":"post","link":"https:\/\/neonmetin.info\/buletin\/2021\/09\/23\/tane-operador-telekomunikasaun-tenke-garante-konsumidor-nia-direitu-ho-justu\/","title":{"rendered":"TANE: Operad\u00f3r Telekomunikasaun Tenke Garante Konsumid\u00f3r nia Direitu Ho Justu"},"content":{"rendered":"\n<p><strong><em>Reportajen Adroaldo \u2018Saretukau\u2019<\/em><\/strong><\/p>\n\n\n\n<p>Asosiasaun Tane Konsumidor relata konaba preokupasaun konsumidor telekomunikasaun nian hanesan Timor Telcom, Telkomcel no Telemor relasiona ho rede ne\u2019ebe mak lao todan<\/p>\n\n\n\n<p>Liuhusi konfer\u00e9nsia imprensa Prezidente TANE Konsumidor, Antonio Ramos da Silva hateten konaba selebrasaun kontratu iha telekomunikasaun sira, hodi hasa\u2019e ekil\u00edbriu no justisa ba relasaun konsumu nian, nune\u2019e Asosiasaun Tane ezije instituisaun regulador atu atende direitu konsumid\u00f3r nian, ba asesu ho kualidade no sem interrupsaun.<\/p>\n\n\n\n<p>Iha entrevista ho Neon Metin Prezidente Tane Konsumid\u00f3r hateten serbisu telekomunikasaun hanesan serbisu ida ne\u2019eb\u00e9 atu garante konsumid\u00f3r sira nia direitu, maib\u00e9 durante ne\u2019e keixa barak hato\u2019o hosi konsumid\u00f3r sira konab\u00e1 sira nia insatisfasaun ba uzu serbisu telekomunikasaun sira ne\u2019e.<\/p>\n\n\n\n<p>Prezidente Tane haktuir tinan rua ikus Tane sempre halo intervensaun iha \u00e1rea telekomunikasaun, Tane m\u00f3s halo ona estudu balu no identifika problema balun ne\u2019eb\u00e9 presiza hadi\u2019a hodi bele fo protesaun di\u2019ak ba konsumidor sira.<\/p>\n\n\n\n<p><em>\u201cTane nia haree asesu ba informasaun sira ne\u2019e, tenki loloos hosi operadores sira, tenki iha kontratu, tanba ne\u2019e Tane halo estudu ida husu ba operadores sira, liu-liu operadores tolu, Timor Telecom, Telekomcel ho Telemor atu fornese modelu kontratu ho konsumidor sira mai Tane, nem ida mak fo modelu de kontratu hodi responde mai Tane, no Telemor responde katak sira labele fornese modelu kontratu ba pihak ketiga.\u201d, <\/em>hateten Prezidente Tane, Ant\u00f3nio ba Neon Metin iha Edif\u00edsiu Tane, Vila Verde, Kuarta, 23\/09\/21.<\/p>\n\n\n\n<p>Nia hatutan katak maioria konsumid\u00f3r sira la iha kontratu ho operad\u00f3r telekomunikasaun sira, nune\u2019e iha tinan 2019-2020 Tane halo kontratu pos pagu ho operad\u00f3r Telkomecel no agora ho Timor Telecom hodi halo an\u00e1liza. Hosi analiza ne\u2019e deteta katak presiza duni selebra kontratu. Tan ne\u2019e hafoin konfer\u00e9nsia imprensa ne\u2019e Tane sei haruka karta ofisial ba instituisaun kompetente atu hare ba asuntu ne\u2019e, tanba atu selebra kontratu mak tenke iha rejime legal.<\/p>\n\n\n\n<p><em>\u201cTan ne\u2019e Tane nia karta ne\u2019e ba iha autorodade regulador ho fiskalizadora ba Minist\u00e9rio Transporte no Telekomunikasaun ba ANC no Minist\u00e9riu Kom\u00e9rsiu Ind\u00fastria nian atu adopta rejime legal ba protesaun konsumidores sira ba servisu telekomunikasaun nian\u201d,<\/em> hateten Prezidente Ant\u00f3nio.<\/p>\n\n\n\n<p>Nia hateten Minist\u00e9riu Kom\u00e9rsiu no Ind\u00fastria nian mak tutela atu iha proposta lei rumatenki lori ba Konsellu Ministru, no autoridade regulador ANC no MTCI sira iha diresaun ida ne\u2019eb\u00e9 mak tutela hodi defende ba proposta ka projetu de lei, tanba ida tutela ba konsumidor no ida tutela ba telekomunikasaun nian.<\/p>\n\n\n\n<p><em>\u201cAjuda fo informasaun ba p\u00fabliku ba regulador ho fiskalizador sira nia nomos ba konsumidores jeral katak obrigat\u00f3riu tenki iha selebrasaun de kontratu\u201d,<\/em> tenik nia.<\/p>\n\n\n\n<p>Konab\u00e1 keixa konsumidore nian Prezidente Tane hato\u2019o katak konsumidor barak mak la satisf\u00e1s ho serbisu ne\u2019eb\u00e9 operad\u00f3r sira f\u00f3 tanba sira la mensiona ho klaru atu utilizad\u00f3r sira.<\/p>\n\n\n\n<p><em>\u201cDala barak ita sosa pakote ida nia durasaun ne\u2019e 24 oras, nia folin USD 1.00, nia kapasidade ne\u2019e Mega hira, normalmente sira sempre subar, buat ida mak sira la fo mak pakote ne\u2019e ni-nia velosidade ka speech ne\u2019e, konsumid\u00f3r sira nia complain tanba foin uza seidauk hotu maib\u00e9 expire tiha ona, maib\u00e9 tanba sira la fo velosidade klaru iha ne\u2019eb\u00e1, ami ezije ida ne\u2019e, tanba iha kontratu tenke hakerek buat sira ne\u2019e kompletu\u201d,<\/em> hateten prezidente Tane.<\/p>\n\n\n\n<p>Prezidente Tane akresenta liu tan sa\u00edda mak Tane hakerek iha ni-nia proposta ne\u2019e sai hanesan dokumentu ida ne\u2019eb\u00e9 Tane sei diskute ho ANC entre instituisaun rua ne\u2019e asina hamutuk para obriga operad\u00f3r telekomunikasaun sira publika iha sira nia <em>Website<\/em> no tenke tau informasaun kompletu iha sira nia fatin fa\u2019an telefone ka <em>brochure<\/em> sira.<\/p>\n\n\n\n<p>Ba pr\u00f3teze konsumid\u00f3r sira, Prezidente Ant\u00f3nio hateten ho sujestaun ho Tane ni-nia objetivu mak<em> \u201cproteje konsumidores sira no proteje ekon\u00f3mia estadu nian, tanba servisu telekomunikasaun importante ba estadu m\u00f3s, proteje m\u00f3s operad\u00f3r ekon\u00f3miku sira, tanba sira kumpri lei, neg\u00f3siu ne\u2019eb\u00e9 saudavel ida ne\u2019e proteje m\u00f3s sira nia interese\u201d,<\/em> nia hakotu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reportajen Adroaldo \u2018Saretukau\u2019 Asosiasaun Tane Konsumidor relata konaba preokupasaun konsumidor telekomunikasaun nian hanesan Timor Telcom, Telkomcel no Telemor relasiona ho rede ne\u2019ebe mak lao todan Liuhusi konfer\u00e9nsia imprensa Prezidente TANE Konsumidor, Antonio Ramos da Silva hateten konaba selebrasaun kontratu iha telekomunikasaun sira, hodi hasa\u2019e ekil\u00edbriu no justisa ba relasaun konsumu nian, nune\u2019e Asosiasaun Tane ezije [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9732,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"amp_status":"","footnotes":""},"categories":[63],"tags":[],"class_list":["post-9731","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-notisia"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts\/9731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/comments?post=9731"}],"version-history":[{"count":1,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts\/9731\/revisions"}],"predecessor-version":[{"id":9733,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts\/9731\/revisions\/9733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/media\/9732"}],"wp:attachment":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/media?parent=9731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/categories?post=9731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/tags?post=9731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}