{"id":9748,"date":"2021-09-23T22:55:35","date_gmt":"2021-09-23T13:55:35","guid":{"rendered":"https:\/\/neonmetin.info\/buletin\/?p=9748"},"modified":"2021-09-23T22:55:38","modified_gmt":"2021-09-23T13:55:38","slug":"tane-reindifika-pontu-6-ba-autoridade-regulador-asegura-direitu-protesaun-konsumidor","status":"publish","type":"post","link":"https:\/\/neonmetin.info\/buletin\/2021\/09\/23\/tane-reindifika-pontu-6-ba-autoridade-regulador-asegura-direitu-protesaun-konsumidor\/","title":{"rendered":"TANE Reindifika Pontu 6 Ba Autoridade Regulador, Asegura Direitu Protesaun Konsumid\u00f3r"},"content":{"rendered":"\n

Reportajen Adroaldo \u2018Saretuka\u2019<\/em><\/strong><\/p>\n\n\n\n

Tane Konsumid\u00f3r hato\u2019o prestasaun servisu telekomunikasaun nian hanesan Timor Telecom, Telekomcel no Telemor liga ho ezij\u00e9nsia konsumid\u00f3r nian, hodi halo intervensaun no bolu atensaun ba autoridade regulador no fiskalizador ba asuntu ida ne\u2019e.<\/p>\n\n\n\n

Iha konfer\u00e9nsia impresa Prezidente Tane Konsumid\u00f3r, Ant\u00f3nio Ramos da Silva hatete Tane servisu barak konab\u00e1 tema telekomunikasaun tanba ne\u2019e Servisu P\u00fabliku Esensi\u00e1l ida ne\u2019eb\u00e9 importante no mos simu keixa barak hosi konsumidor sira konaba prestasaun servisu telekomunikasaun nian.<\/p>\n\n\n\n

Nia hateten iha tinan kotuk wainhira komemora loron mundial ba telekomunikasaun, loron 17 Maiu, 2020, Tane husu atu governu tau matan ba servisu telekomunikasaun. Iha sorin seluk mak durante estadu emerj\u00e9nsia (EE) ema hotu servisu husi uma no estudante sira eskola husi uma, tanba ne\u2019e Tane husu Governu atu kontempla mos iha medida sira.<\/p>\n\n\n\n

Prezidente Tane mos hato\u2019o katak iha sira nia karta hato\u2019o mos reinvidikasaun ka tuntutan<\/em>, husu atu reforsa protesaun konsumidor sira nian, liu hosi hato\u2019o karta Lobby<\/em> ba Minist\u00e9riu Transposte no Komunikasaun (MTK), Minist\u00e9riu Kom\u00e9rsiu no Industria (MTCI) no Autoridade Nacional Comnunic\u00e3o (ANC) hodi reivendika ba foti rejime legal espes\u00edfiku hodi asegura ba protesaun ba konsumidar sira servisu telekomunikasaun nian ho pontu neen.<\/p>\n\n\n\n

Pontu neen ne\u2019e mak a) Obrigat\u00f3riu ba selebrasaun kontratu ne’eb\u00e9 hakerek ho surat ba servisu sira pr\u00e9-pago no pos-pagu sira, b) Obrigatoridade entrega k\u00f3pia kontratu ne’eb\u00e9 selebra ona ba konsumidor sira, c) Obrigatoriadade ba hato\u2019o informasaun ne’ebe klara no komprens\u00edvel konab\u00e1 folin, nune’e mos konab\u00e1 taxa no impostu sira ne’eb\u00e9 aplika, molok, durante no hafoin selebrasaun kontratu.<\/p>\n\n\n\n

Nia hatutah seluk mak d) Obrigatoridade ba hatama mos klauzula konab\u00e1 direitu ba retrasaun, e) Haruka ba konsumidor sira fatura ne’eb\u00e9 peri\u00f3diku no hakerek ho deskrisaun konab\u00e1 valor ne’eb\u00e9 aprezenta no f) Haruka ba konsumidor sira ezijensia konab\u00e1 selu (fatura), hakerek no ho antesedensia minima.<\/p>\n\n\n\n

Haktuir artigu 53 Konstituisaun Rep\u00fablika Demokr\u00e1tika Timor-Leste (KRDTL) hakerek konab\u00e1 direitu konsumidor sira nian mak hanesan, bein no servisu ne\u2019eb\u00e9 uza ho kualidade, hetan dalan ba informasaun loloos, proteje sa\u00fade, seguransa no ba ni-nia interese ekon\u00f3mika nom\u00f3s hadi\u2019a danu sira.<\/p>\n\n\n\n

Tane konsumidor hanesan klibur ida ne\u2019eb\u00e9 tulun konsumidor sira hato\u2019o sira nia preokupasaun ka reklamasaun hasoru empresa no komersiante sira, hatutan konsumidor nia lian no problemasira hamutuk ho Governu no autordade fiskalizadora sira, tatoli lian direitu sira hodi sosa sasan ka bein no servisu sira, fo tulun hodi foti desizaun ho konsumu ne\u2019eb\u00e9 loos no hatak konsumdor nia d\u00favida no preokupasaun sira.<\/p>\n","protected":false},"excerpt":{"rendered":"

Reportajen Adroaldo \u2018Saretuka\u2019 Tane Konsumid\u00f3r hato\u2019o prestasaun servisu telekomunikasaun nian hanesan Timor Telecom, Telekomcel no Telemor liga ho ezij\u00e9nsia konsumid\u00f3r nian, hodi halo intervensaun no bolu atensaun ba autoridade regulador no fiskalizador ba asuntu ida ne\u2019e. Iha konfer\u00e9nsia impresa Prezidente Tane Konsumid\u00f3r, Ant\u00f3nio Ramos da Silva hatete Tane servisu barak konab\u00e1 tema telekomunikasaun tanba ne\u2019e […]<\/p>\n","protected":false},"author":2,"featured_media":9749,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"amp_status":"","footnotes":""},"categories":[63],"tags":[],"class_list":["post-9748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-notisia"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts\/9748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/comments?post=9748"}],"version-history":[{"count":1,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts\/9748\/revisions"}],"predecessor-version":[{"id":9750,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/posts\/9748\/revisions\/9750"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/media\/9749"}],"wp:attachment":[{"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/media?parent=9748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/categories?post=9748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neonmetin.info\/buletin\/wp-json\/wp\/v2\/tags?post=9748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}